Meet My Team!


Head Shot_ KIKI-2.pngKiki Chatfield

Kiki Chatfield is the CEO and owner of The Next Step PR, which was created in March 2015, to help authors be seen and heard in this over saturated market. She loves coaching and prepping authors for the launch of their book. She especially enjoys working with debut authors. She has a passion for reading and the writers behind those amazing words. 

Kiki loves working with all authors all over the world, teaching, coaching and managing their author needs to help their release be as successful as it can be!

Kiki has spoken at many events such as RT Atlanta, RT Houston, UtoPia Con, Inkers Con, and she participated in an online course to share her knowledge to authors called The Author Adventures Summit,. She has been featured in both Blush Magazine and Frolic Media. Kiki is also the creator of Authors in the Bluegrass, happening again in October 2020.

When not online, you can find her out with her family and friends. She loves to travel and see the world, reading in her big comfy bed with all the pillows, going to the movies alone, Ohio State Buckeye football, and all the wine!


Connect with Kiki Today!

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Colleen Oppenheim

Colleen Oppenheim is a Publicist at The Next Step PR.

She works one on one with all clients, is The Next Step’s ad specialist, designs graphics, coordinates client cover reveal and release packages for readers & bloggers, manages the company website, and creates our newsletter.

She is a wife and the mom of three (mostly) wonderful children and numerous animals, including an opinionated Potbelly Pig.

Her love of reading began at a young age and carried through college, where she received a B.A. in English Literature.

After college, Colleen worked in Advertising and Marketing.

She blogged for 7 years at Books Books Books and is the Personal Assistant to Stacey Marie Brown, M. Jay Granberry, and Krystyna Allyn. She has spoken at InkersCon as well as school events.

Besides reading, which keeps her sane, Colleen loves wine, animals, and spending time with her family and friends.

Connect with Colleen today!

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Athena Lexis

Athena co-runs all Promotions on The Next Step PR Twitter account since June 2019.

She works full-time as a human resource and financial administrator. She started her Blog and Bookstagram in November 2018. In addition to being part of The Next Step PR team, Athena and her sister, Darlene, co-own Sisters Get Lit(erary) Author Services that provides proofreading services and assists with various author needs. 

Athena is an avid reader and a collector of all things bookish, whether it be paperbacks, bookmarks and any other type of author swag. She is excited to work with Kiki Chatfield, owner and CEO of The Next Step PR and to be part of this amazing team of individuals where she can grow and thrive by assisting authors in reaching The Next Level in any manner she can.

Connect with Athena today!

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Darlene Palma

Co-runs all Promotions on The Next Step PR Facebook page since September 2019.

She started a Blog and Bookstagram in 2018 when her youngest started school full-time. Darlene and her sister Athena, also a part of The Next Step PR team, run an Author Services business that proofreads and assists with Author’s needs. 

She has always had a love for all things books and book related. When connecting with KiKi Chatfield, owner and CEO of The Next Step PR, she was presented an opportunity in joining a wonderful team and bringing her love for reading to a whole new level. Helping Authors get to The Next Level is something she and the The Next Step PR team strive for.

Connect with Darlene today!

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Jill Mac

Jill is a Social Media Specialist, does our HTML for cover reveals and releases, and co-runs The Authors in the Bluegrass event pages.

Hey everyone, I’m Jill! I’m a stay at home mother of 2 beautiful kids and have been blogging for the past 5 years.  I’m the co-owner of M&J’s Book Blog, where I blog with one of my best friends! I’m also a personal assistant to two amazing authors and absolutely love my job! I found early on in my blogging career that I loved helping authors in any way I could, whether it was leaving a review for a book I read, or personally assisting them!   

I’m heavily addicted to coffee, reading or listening to books, and occasionally binging Netflix shows. When I’m not chasing my kids around the house, you can find me lounging on the couch with my pet beardie, glass of wine, and a good book!


Connect with Jill today!

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Nicole Thompson

Nicole co-runs our Facebook page as well as The Next Step PR Blogger & Reader Group.

I was a stay at home mom of 5 boys before becoming friends with Kiki who gave me the opportunity of a lifetime working with an amazing team and doing what i love reading books. I always said i would own a bakery or get paid to read books and here i am accomplishing both dreams at once. I have loved reading since i was about 15 years old when i read my first historical romance book. I love being home with my kids and spending time with family. I live off coffee and chocolate and love getting lost in a good book series days at a time. Love helping authors anyway possible. Also enjoying being PA to author Gail Haris.

Connect with Nicole today!

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Claire Willis

Claire’s primary responsibility with The Next Step PR is to oversee Bookstagram Promotions. She also provides support and event management at the Authors in the Bluegrass book signing.

Claire graduated from the University of Kentucky with a B.S. in Equine Science & Management. She also holds a M.S. in Human Environmental Science, Sport Management from The University of Alabama. Claire currently manages all athletic premium seating for the University Athletic Association at the University of Florida.

Claire began collaborating with The Next Step PR while preparing for the first Authors in the Bluegrass Signing in April 2017. She has a life-long love of reading and enjoys providing support to authors in the community through bookstagram tours and signings.

Connect with Claire today!

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